Accessing Notification Settings

1. Log in to your Muzeg™ account on your preferred device.

2. Go to Dashboard

3. You can see the notification bell in the left corner.

4. To access it, click the notification bell.

Types of Notifications

Muzeg™ offers a variety of notifications to keep you updated:

• Lesson Reminders: Get notified about upcoming lessons to ensure you’re always prepared.
• Payment Alerts: Receive alerts about upcoming payments, successful transactions, and payment failures.
• Teacher Messages: Stay informed about messages from your or your child’s music teacher.
• Schedule Changes: Be aware of any changes in your lesson schedule, including cancellations and reschedules.
• Community Updates: Get updates about community events, new features, and announcements.

Customizing Your Notifications

1. Email Notifications:

• Toggle on/off email notifications for each category (Lesson Reminders, Payment Alerts, etc.).
• Specify the frequency of email notifications (immediate, daily, or weekly).

1. SMS Notifications:

• Enable or disable SMS notifications for urgent alerts like lesson reminders and payment issues.
• Add or update your phone number to ensure you receive SMS notifications.

Notification Preferences for Parents

As a parent, you might need to manage notifications for your child's account:

• Separate Preferences: Muzeg™ allows you to set distinct notification preferences for your account and your child’s lessons.

• Daily Summary: Opt for a daily summary email to get a consolidated view of all notifications related to your child’s activities on Muzeg™.

Troubleshooting Notifications

If you’re not receiving notifications as expected:

1. Check Your Spam/Junk Folder: Ensure that emails from Muzeg™ aren’t being filtered out.

2. Verify Contact Information: Double-check that your email address and phone number are correct in the settings.

3. Notification Settings: Revisit your notification settings to confirm they are configured correctly.

Staying Up-to-Date

Review your notification settings regularly to ensure they meet your needs. Muzeg™ frequently updates its platform, adding new features and notification options to enhance your experience.

By effectively managing your notification settings on Muzeg™, you can stay informed and ensure a smooth and organized music-learning journey for yourself or your child.