Can You Edit or Cancel a Withdrawal Request?

Whether you can edit or cancel a withdrawal request on Muzeg™ depends on its status. If your withdrawal request is still pending approval, you can modify or cancel it. However, once Muzeg™ has approved the request and begun processing the payment, it can no longer be changed or canceled.

How to Edit or Cancel Your Withdrawal Request

If your withdrawal request is still pending approval, you can make changes by following these steps:

• Log in to your Muzeg™ account.
• Navigate to the My Wallet section.
• Access the Withdrawal History to view all submitted requests.
• Locate the specific withdrawal you wish to modify.
• Click on View Details.
• If the request is still pending, you will see options to edit or cancel the withdrawal.

Multiple Withdrawal Requests

Muzeg™ allows only one withdrawal request per payment cycle, typically from the 1st to the 15th and the 16th to the 30th or 31st of each month. If you submit another request within the same cycle, it will not be processed as a new withdrawal, but your previous request will be updated.

What If Your Request Is Already Approved?

If your withdrawal request has already been approved and is being processed, you cannot cancel or modify it. At this point, you must wait for the funds to be transferred to your selected payment method: PayPal, Payoneer, or a direct bank transfer. If there is an issue with the transfer, you should contact your payment provider for further assistance.

For any additional questions or support, please contact Muzeg™ Support at hello@Muzeg.com.