Students rebook when lessons feel relevant, structured, and respectful. Use the checklist below to fix the most common complaints and make booking again the obvious choice.

Misunderstood goals.
"I wanted jazz piano, but got classical.”
Clarify goals before lesson 1 using Muzeg messages. Confirm level, repertoire, and outcomes in writing.
Difficult material.
"The material was above my level.”
Start at the student’s current level and stair-step difficulty.
One-size-fits-all.
"Lessons felt generic.”
Personalize activities and homework to the student’s goals and learning style.
Language miscommunication.
"I didn’t know if lessons were in English or my language.”
State the teaching language and any bridge language you’ll use.
Price changes.
"Rates went up without notice.”
Communicate changes early and consider loyalty pricing for existing students.
Repetition.
"Every lesson felt the same.”
Rotate methods and materials to keep things fresh.

Lack of preparation. Plan outcomes and materials for each session.
Unstructured "random chats.” Keep conversation purposeful and correct errors.
Speaking too fast. Slow down and simplify for beginners.
Weak first lesson. Assess level, align expectations, and set a 4-week plan.
Quality drop after package purchase. Maintain the same standard all the way through.

Teacher dominates talk time. Aim for high student speaking/playing time.
Poor rapport. Show interest, respect cultural norms, and build trust.
Slow replies. Answer messages promptly inside Muzeg.
Sales pressure. Focus on progress, not hard sells; offer clear next steps instead.
Nervous students. Create a low-pressure atmosphere and scaffold participation.
Personal or sensitive topics. Avoid invasive questions and hot-button issues; keep it professional.

Low motivation. Set achievable goals and celebrate small wins.
Long breaks. Leave practice plans and check-ins during gaps to prevent drop-off.